# Protect customer data and credentials

Use only the customer information needed for a task, keep credentials private, and check all external-facing content before use.

## Who this is for

Use this guide whenever you upload customer material, connect an application, use AI output, or share a link or screenshot.

## Check data before uploading or sharing

1. Confirm that the current team is responsible for the customer.
2. Upload only the file, email, or data needed for the task.
3. Remove unrelated personal information, restricted documents, and private customer material.
4. Before sharing output, verify names, prices, quantities, dates, contacts, and commercial commitments.
5. Hide customer data, passwords, keys, and authorization headers in screenshots.

Never send passwords, API keys, client secrets, or complete authorization headers through chat, email, support messages, or public links.

## Respond to an exposed credential

1. Change a password or revoke the affected API key immediately.
2. Reconnect the related application or replace its credential in the approved service.
3. Check which customer data or actions may have been exposed.
4. Contact support with the product, time, and affected account—never the secret value.

## FAQ

### What should I do if a password or API key may be exposed?

Change the password or revoke the key immediately, reconnect or update the application with a new credential, and do not send the exposed value to support.

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Canonical HTML: https://app.tradegoai.app/docs/data-credentials
Last updated: 2026-09-30

Related documentation:
- [Understand teams, roles, and product access](https://app.tradegoai.app/docs/team-product-access)
- [Connect applications to TradePilot](https://app.tradegoai.app/docs/connect-tradepilot-applications)
- [TradeGo AI FAQ and support](https://app.tradegoai.app/docs/faq)