# Navigate TradeGo AI, confirm team access, and change language

Use the left sidebar to open products, the top language selector to change the interface language, and the account menu to manage your profile, billing, orders, team options, and integrations.

## Who this is for

This guide is for any signed-in user who needs to find a product, understand why access differs, change the platform language, or locate account actions.

## Use the left sidebar

The sidebar shows only navigation items relevant to your signed-in account. Depending on your role and plan, it can include:

- **Dashboard** for your account overview and personal activity.
- **Tool Market** for specialist products.
- **Smart CRM** for customer and opportunity records.
- **Agent** products such as TradeClaw and TradePilot.
- **Knowledge Base** items such as Company Workspace, Product Assets, Sales Playbooks, and permitted knowledge tools.
- **Email Marketing** for the Mail Workspace.
- **Execution Logs** for your permitted tool runs and results.

Use the sidebar collapse control when you need more working space. On a smaller screen, open the navigation menu before selecting a product.

## Confirm team and product access

Your work is attached to the account's current team. Team membership affects which records, credits, plan features, and products are available.

Before starting work:

1. Confirm that the expected company and team-owned records appear in Company Workspace or Product Assets.
2. Check whether the required product is visible in the sidebar or [Tool Market](/admin/tool-market).
3. If a product opens an upgrade page, the current team does not have the required plan feature.
4. If a teammate has access and you do not, ask the team lead to check your role and the exact product permission.

Do not create a second account to work around missing access. Records and credits would not automatically move to the new account.

## Change the platform language

1. Find the language selector in the top bar.
2. Open it and choose an available language, such as English or Simplified Chinese.
3. Wait for the page to reload in the selected language.
4. Confirm the menu and the active product page both use the expected language.

Product names and professional terms such as TradePilot, TradeClaw, CRM, API, MCP, SEO, GEO, SKU, MOQ, and HS Code may remain in English even when the surrounding interface is translated.

The public documentation has its own language selector. English and Simplified Chinese articles share the same document slug so you can move between matching versions.

## Use the account menu

Open the user menu in the upper-right area to find actions your role permits. These may include:

- **Profile** for name, email, timezone, password, browser sessions, and account security.
- **Billing Center** and **Orders** for credits, purchases, and payment records.
- **Team List** and **Team Analytics** for authorized team management.
- **AI Memory** for permitted personal or team memory records.
- **Affiliate Program** for referral activity.
- **Integrations** for connected applications.
An item is absent when the current role does not have the corresponding permission.

## Find help when access is wrong

Record the product name, current page URL, visible error, and whether another member can open it. Send those details to the team lead or support. For Smart CRM access problems, also state whether the failure happens before CRM opens or after the SSO redirect.

Never send passwords, API keys, pairing codes, or private customer files in a support screenshot.

## FAQ

### Why is a product missing from my sidebar?

The product may not be included in the current team's plan, your role may not have access, or the product may be available only through Tool Market. Confirm the product name with your team lead.

### Why does a visible product show an upgrade page?

The navigation item can remain visible while the current team does not have the required plan feature. The upgrade page identifies the unavailable product instead of opening it without access.

### Where do I change the TradeGo AI interface language?

Use the language selector in the top bar. The selection is remembered for later platform visits on the same account and browser session.

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Canonical HTML: https://app.tradegoai.app/docs/navigation-team-language
Last updated: 2026-09-30

Related documentation:
- [TradeGo AI platform overview](https://app.tradegoai.app/docs/platform-overview)
- [Get started with TradeGo AI](https://app.tradegoai.app/docs/getting-started)
- [Resolve team and product access issues](https://app.tradegoai.app/docs/team-permissions)
- [Manage Subscriptions, Credits, and Billing Records](https://app.tradegoai.app/docs/billing)