# Review Smart CRM import history and errors

Import History records each CRM import so you can distinguish completed work from failed rows and correct data without repeating a whole import blindly.

## Who this is for

Use this guide after a CSV import, especially when the result includes failed or unexpected rows.

## Open Import History

Open **Import History** in CRM and select the relevant import. Review the entity type, status, row totals, and any failed-row information. Check a small sample of created CRM records to confirm the mapping produced the intended values and links.

## Correct failures safely

Download or inspect failed rows when available. Correct the source value, date or number format, required relationship, invalid choice, or field mapping that caused the problem. Then import only the corrected records when possible.

Do not repeat a complete file merely because one row failed; first identify which rows succeeded and which need correction.

## FAQ

### What should I do after an import finishes?

Open Import History, check the status and row results, then inspect the relevant CRM records before treating the import as complete.

### Should I upload the same full CSV again after errors?

Correct the failed rows or mapping first and re-import only the intended corrected records when possible, so successful records are not unnecessarily repeated.

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Canonical HTML: https://app.tradegoai.app/docs/smart-crm-import-history-errors
Last updated: 2026-08-27

Related documentation:
- [Import Smart CRM records from CSV](https://app.tradegoai.app/docs/smart-crm-import-csv)
- [Manage customers and opportunities in Smart CRM](https://app.tradegoai.app/docs/smart-crm)
- [Create and manage Smart CRM custom fields](https://app.tradegoai.app/docs/smart-crm-custom-fields)