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TradeGo AI platform overview Get started with TradeGo AI Choose the right TradeGo AI product Prepare your company and product data Navigate TradeGo AI, confirm team access, and change language TradeGo AI glossary Develop potential buyers with TradePilot Work from TradePilot Today Manage development accounts in TradePilot Import potential buyers into TradePilot Use the TradePilot buyer workspace Handle customer replies and prepare quotations Transfer a qualified TradePilot buyer to CRM Manage customers and opportunities in Smart CRM Open Smart CRM from TradeGo AI Create and manage people in Smart CRM Create and manage companies in Smart CRM Track opportunities in Smart CRM Manage tasks and notes in Smart CRM Use Smart CRM lists, boards, filters, and record views Create and manage Smart CRM custom fields Import Smart CRM records from CSV Review Smart CRM import history and errors Create your company workspace Build reusable customer profiles Add and maintain product assets Create sales playbooks Review and manage Personal AI Memory Verify email addresses Optimize content for generative search Draft a customer email reply Create and review social copy Generate product catalogs Analyze a landing page Generate a proforma invoice Research, draft, and publish SEO content Create B2B product image sets Build enterprise video scripts Install and use TradeGo AI Translator Review contract risks with TradeShield Enrich and manage lead ads Create and manage quotations Create videos in Video Lab Format WooCommerce product content Use the Mail Workspace Connect an email account Connect applications to TradePilot Review and troubleshoot application connections Manage your profile and language Understand teams, roles, and product access Understand plans, subscriptions, and credits Top up credits and redeem a promotion code Review AI usage and billing records Review orders, payments, and receipts Join and manage the affiliate program Protect customer data and credentials Resolve sign-in, SSO, team, and 403 errors Research companies and markets with TradeClaw Write an effective TradeClaw research request Review TradeClaw sources and evidence boundaries Manage TradeClaw conversations and saved results Continue and share a TradeClaw research session Understand TradeClaw usage, credits, and limits Find and use products in Tool Market Resolve team and product access issues Manage Subscriptions, Credits, and Billing Records Protect customer data and account credentials TradeGo AI FAQ and support Resolve failed tool runs, missing results, and credit questions

#Review and troubleshoot application connections

Connection status tells you whether a linked application is ready, needs reconnection, or still requires authorization.

#Who this is for

Use this guide when an email inbox, Google Sheet, CRM, or other connected application is not available in a workflow.

#Open Integrations and review a connection

Open Integrations or the workflow that uses the connection.
Check whether the application is marked connected, not connected, or needs reconnection.
Select Reconnect when authorization has expired or the account must change.
Complete the provider authorization, close the authorization window, and refresh TradeGo AI.
Return to the workflow and try the action again.

If the relevant app is not listed or you cannot connect it, confirm that you are in the intended team and have permission to use that workflow.

#FAQ

#What should I do when a connected application stops working?

Return to the relevant connection page, select Reconnect, complete authorization again, and refresh the workflow before trying the action once more.

Last updated: 2026-09-02

Connect an email account

Connect Gmail, Outlook, or Zoho Mail so TradePilot and email-reply workflows can use an authorized mailbox.

Connect applications to TradePilot

Connect supported business applications through the user-visible Integrations page and complete provider authorization.

Enrich and manage lead ads

Connect a Google Sheet, map lead fields, select business context, and manage imported advertising leads.