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TradeGo AI platform overview Get started with TradeGo AI Choose the right TradeGo AI product Prepare your company and product data Navigate TradeGo AI, confirm team access, and change language TradeGo AI glossary Develop potential buyers with TradePilot Work from TradePilot Today Manage development accounts in TradePilot Import potential buyers into TradePilot Use the TradePilot buyer workspace Handle customer replies and prepare quotations Transfer a qualified TradePilot buyer to CRM Manage customers and opportunities in Smart CRM Open Smart CRM from TradeGo AI Create and manage people in Smart CRM Create and manage companies in Smart CRM Track opportunities in Smart CRM Manage tasks and notes in Smart CRM Use Smart CRM lists, boards, filters, and record views Create and manage Smart CRM custom fields Import Smart CRM records from CSV Review Smart CRM import history and errors Create your company workspace Build reusable customer profiles Add and maintain product assets Create sales playbooks Review and manage Personal AI Memory Verify email addresses Optimize content for generative search Draft a customer email reply Create and review social copy Generate product catalogs Analyze a landing page Generate a proforma invoice Research, draft, and publish SEO content Create B2B product image sets Build enterprise video scripts Install and use TradeGo AI Translator Review contract risks with TradeShield Enrich and manage lead ads Create and manage quotations Create videos in Video Lab Format WooCommerce product content Use the Mail Workspace Connect an email account Connect applications to TradePilot Review and troubleshoot application connections Manage your profile and language Understand teams, roles, and product access Understand plans, subscriptions, and credits Top up credits and redeem a promotion code Review AI usage and billing records Review orders, payments, and receipts Join and manage the affiliate program Protect customer data and credentials Resolve sign-in, SSO, team, and 403 errors Research companies and markets with TradeClaw Write an effective TradeClaw research request Review TradeClaw sources and evidence boundaries Manage TradeClaw conversations and saved results Continue and share a TradeClaw research session Understand TradeClaw usage, credits, and limits Find and use products in Tool Market Resolve team and product access issues Manage Subscriptions, Credits, and Billing Records Protect customer data and account credentials TradeGo AI FAQ and support Resolve failed tool runs, missing results, and credit questions

#Draft a customer email reply

Email Reply Assistant turns a selected inbox message into a reviewable reply draft that you can edit, save, or send.

#Who this is for

Use this guide when you handle customer messages from a connected mailbox and want a faster first reply draft.

#Open Email Reply Assistant and create a reply

Open Email Reply Assistant.
Select a connected mailbox and choose Sync Inbox.
Select a message to load its sender, subject, and content.
Choose a tone and output language.
In Knowledge Base Settings, choose whether product assets, company profiles, or sales playbooks can inform the draft.
Generate the reply, then edit it before saving a draft or sending it.

Treat the generated text as a draft. Confirm facts, price, delivery promises, attachments, and recipients before sending.

#FAQ

#What happens if I have not connected a mailbox?

The assistant shows an option to open Integrations, where you can connect an available mailbox before syncing inbox messages.

Last updated: 2026-08-31

Find and use products in Tool Market

Browse available TradeGo AI products, understand free, per-run, and subscription pricing, open the right tool, and find its results or history.

Verify email addresses

Verify email addresses from pasted text or a CSV or TXT file, then review valid and invalid results.

Add and maintain product assets

Create a product asset with a team-unique SKU, marketing context, specifications, trade baseline, images, and supporting documents.