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TradeGo AI platform overview Get started with TradeGo AI Choose the right TradeGo AI product Prepare your company and product data Navigate TradeGo AI, confirm team access, and change language TradeGo AI glossary Develop potential buyers with TradePilot Work from TradePilot Today Manage development accounts in TradePilot Import potential buyers into TradePilot Use the TradePilot buyer workspace Handle customer replies and prepare quotations Transfer a qualified TradePilot buyer to CRM Manage customers and opportunities in Smart CRM Open Smart CRM from TradeGo AI Create and manage people in Smart CRM Create and manage companies in Smart CRM Track opportunities in Smart CRM Manage tasks and notes in Smart CRM Use Smart CRM lists, boards, filters, and record views Create and manage Smart CRM custom fields Import Smart CRM records from CSV Review Smart CRM import history and errors Create your company workspace Build reusable customer profiles Add and maintain product assets Create sales playbooks Review and manage Personal AI Memory Verify email addresses Optimize content for generative search Draft a customer email reply Create and review social copy Generate product catalogs Analyze a landing page Generate a proforma invoice Research, draft, and publish SEO content Create B2B product image sets Build enterprise video scripts Install and use TradeGo AI Translator Review contract risks with TradeShield Enrich and manage lead ads Create and manage quotations Create videos in Video Lab Format WooCommerce product content Use the Mail Workspace Connect an email account Connect applications to TradePilot Review and troubleshoot application connections Manage your profile and language Understand teams, roles, and product access Understand plans, subscriptions, and credits Top up credits and redeem a promotion code Review AI usage and billing records Review orders, payments, and receipts Join and manage the affiliate program Protect customer data and credentials Resolve sign-in, SSO, team, and 403 errors Research companies and markets with TradeClaw Write an effective TradeClaw research request Review TradeClaw sources and evidence boundaries Manage TradeClaw conversations and saved results Continue and share a TradeClaw research session Understand TradeClaw usage, credits, and limits Find and use products in Tool Market Resolve team and product access issues Manage Subscriptions, Credits, and Billing Records Protect customer data and account credentials TradeGo AI FAQ and support Resolve failed tool runs, missing results, and credit questions

#Understand plans, subscriptions, and credits

Plans and credits determine the team balance and product access available for eligible paid workflows.

#Who this is for

Use this guide when you need to understand the current team balance, plan, or cost shown by a product.

#Open Plans and Subscription and review the balance

Open Plans & Subscription.
Review the current plan, subscription status, available credits, and next billing or access-end date.
Before starting a paid action, read the cost displayed in that product and confirm the team has enough credits.
Use the available plan actions only if you have permission to manage the team wallet.

Credits are team-level. Product cost and availability can change, so use the amount currently displayed in the relevant page.

#FAQ

#Who can manage a team subscription?

Only members with the team billing permission can buy credits, change a subscription, or manage payment actions.

Last updated: 2026-09-02

Manage Subscriptions, Credits, and Billing Records

Manage your monthly subscription, buy one-time credit packs, redeem promotion codes, and find invoices, receipts, and credit records.

Understand teams, roles, and product access

Confirm the active team, understand why product or record access differs, and request the right help from a team lead.

Manage your profile and language

Update your avatar, nickname, email, timezone, password, and platform language preference.