Documentation
Guides and resources to help you grow with TradeGo AI.
Available Guides
TradeGo AI platform overview
Understand how TradePilot, TradeClaw, Smart CRM, business data, email, and Tool Market products fit into your B2B sales workflow.
Get started with TradeGo AI
Add a potential buyer to TradePilot, review the buyer profile, and complete your first real B2B sales action.
Choose the right TradeGo AI product
Choose TradePilot, TradeClaw, Smart CRM, shared business data, Mail Workspace, or a Tool Market product based on the result you need.
Prepare your company and product data
Add an accurate company profile, reusable product assets, and approved sales playbooks before creating customer-facing AI output.
Navigate TradeGo AI, confirm team access, and change language
Find products in the sidebar, confirm team-based access, change the interface language, and use the account menu.
TradeGo AI glossary
Understand the TradeGo AI product names, customer-record types, business-data terms, and common trade terms used across the platform.
Develop potential buyers with TradePilot
Bring potential buyers into TradePilot, review source-backed profiles, work from the prioritized queue, handle outreach and replies, and prepare qualified buyers for CRM.
Work from TradePilot Today
Use TradePilot Today to review prioritized buyers, understand why each account needs attention, and continue the correct next action.
Manage development accounts in TradePilot
Search and filter the complete TradePilot buyer pool, review account status and source coverage, resolve duplicates, and open the buyer workspace.
Import potential buyers into TradePilot
Choose the correct TradePilot import source, prepare the CSV template, map identity fields, and review new, merged, duplicate, and failed rows.
Use the TradePilot buyer workspace
Use the TradePilot buyer workspace to review evidence, follow the next action, record outreach and replies, manage follow-up, and prepare qualified handoffs.
Handle customer replies and prepare quotations
Confirm seller prices, charges and terms, publish a fixed quotation PDF, and continue negotiation in the original customer matter.
Transfer a qualified TradePilot buyer to CRM
Confirm a real customer signal, connect TradeGo CRM with APP permission, and transfer a qualified buyer into matched or new CRM records.
Manage customers and opportunities in Smart CRM
Open Smart CRM through TradeGo AI, maintain the five core record types, use views and custom fields, import CSV data, and continue qualified TradePilot buyers.
Open Smart CRM from TradeGo AI
Open Smart CRM through TradeGo AI and understand how your APP account, current team, language, role, and access status control CRM access.
Create and manage people in Smart CRM
Create customer contacts, connect them to the correct company, use verified details, and keep tasks and notes in the contact context.
Create and manage companies in Smart CRM
Create organization records, distinguish similar company names, connect people and follow-up work, and keep company data up to date.
Track opportunities in Smart CRM
Create an opportunity for a real potential deal, keep its stage aligned with evidence, and use the list or board to manage progress.
Manage tasks and notes in Smart CRM
Create actionable follow-up tasks, record contextual notes, and keep both connected to the relevant person, company, or opportunity.
Use Smart CRM lists, boards, filters, and record views
Choose the list, board, filters, or record view that best fits the customer-management question you need to answer.
Create and manage Smart CRM custom fields
Add a custom field only for a shared business fact, choose its entity and type carefully, and keep labels and options consistent for the team.
Import Smart CRM records from CSV
Import People, Companies, Opportunities, Tasks, or Notes from CSV by selecting the correct entity, mapping columns, reviewing values, and confirming the import.
Review Smart CRM import history and errors
Use Import History to review completed imports, inspect failed rows, correct source data or mapping, and re-import only the corrected records.
Create your company workspace
Maintain the company identity, contact details, capabilities, customer profiles, trade defaults, and receiving accounts reused by TradeGo AI.
Build reusable customer profiles
Define reusable target-customer profiles with markets, channels, buying traits, concerns, blockers, and conversion points.
Add and maintain product assets
Create a product asset with a team-unique SKU, marketing context, specifications, trade baseline, images, and supporting documents.
Create sales playbooks
Capture reusable customer objections, standard answers, categories, and trigger keywords so your team keeps its sales response consistent.
Review and manage Personal AI Memory
Maintain the personal details and communication preferences used when AI writes on your behalf, then review or restore recent saved versions.
Verify email addresses
Verify email addresses from pasted text or a CSV or TXT file, then review valid and invalid results.
Optimize content for generative search
Use GEO Optimizer to analyze existing content, start from a keyword, or explore a business-content idea.
Draft a customer email reply
Use a connected mailbox, business knowledge, and an email thread to create and refine a customer reply.
Create and review social copy
Build a campaign brief, choose platforms and languages, generate copy, then reopen or clone past campaigns.
Generate product catalogs
Select product-library items or add products manually, adjust the catalog, preview it, and export a PDF.
Analyze a landing page
Analyze a live landing-page URL, review conversion findings, and copy an optimized page preview or report.
Generate a proforma invoice
Create a PI with seller, buyer, product, trade, payment, and receiving-account details, then export it as a PDF.
Research, draft, and publish SEO content
Use AutoSEO Writer to move from research opportunities to a draft, publishing work, articles, and performance.
Create B2B product image sets
Upload real product references, plan a set, generate selected images, and refine them in Canvas.
Build enterprise video scripts
Describe a business video, set format and language, generate a script, then revise or restore project versions.
Install and use TradeGo AI Translator
Download the Chrome extension, install it, connect it with a platform API key, and monitor included usage.
Review contract risks with TradeShield
Create a review, inspect contract findings and evidence, then prepare a negotiation-ready report.
Enrich and manage lead ads
Connect a Google Sheet, map lead fields, select business context, and manage imported advertising leads.
Create and manage quotations
Create a quotation independently or from TradePilot requirements. Confirm seller prices, charges and terms, then publish and download a fixed PDF.
Create videos in Video Lab
Choose a video type, complete a project brief, review the creative plan, and generate a complete video project.
Format WooCommerce product content
Install the WooCommerce plugin, pair the site, set the default content presentation, and review jobs and batches.
Use the Mail Workspace
Choose an email-marketing package, enable the workspace, review capacity, and open Email Marketing.
Connect an email account
Connect Gmail, Outlook, or Zoho Mail so TradePilot and email-reply workflows can use an authorized mailbox.
Connect applications to TradePilot
Connect supported business applications through the user-visible Integrations page and complete provider authorization.
Review and troubleshoot application connections
Check connection state, reconnect an expired account, and resolve common authorization issues in user-visible workflows.
Manage your profile and language
Update your avatar, nickname, email, timezone, password, and platform language preference.
Understand teams, roles, and product access
Confirm the active team, understand why product or record access differs, and request the right help from a team lead.
Understand plans, subscriptions, and credits
Review the team plan, subscription status, available credits, and the displayed cost before starting a paid action.
Top up credits and redeem a promotion code
Buy a one-time credit pack or redeem a promotion code for the current team.
Review AI usage and billing records
Review completed tool executions and the detailed TradePilot or TradeClaw credit records visible to your account.
Review orders, payments, and receipts
Review current-team subscription, credit-pack, and redemption orders, then complete or cancel eligible pending payments.
Join and manage the affiliate program
Share your referral link, track invitations and points, convert eligible points, and request a payout using a saved payout method.
Protect customer data and credentials
Minimize customer data, protect passwords and keys, and review AI output before sharing or sending it.
Resolve sign-in, SSO, team, and 403 errors
Resolve common sign-in, Smart CRM SSO, wrong-team, and 403 access issues through the normal user path.
Research companies and markets with TradeClaw
Start a research conversation, ask a decision-focused question, review source evidence, continue with follow-ups, and manage useful sessions and findings.
Write an effective TradeClaw research request
Turn a broad company, buyer, market, competitor, or trade question into a focused TradeClaw request with a clear decision and evidence boundary.
Review TradeClaw sources and evidence boundaries
Review source links, distinguish sourced facts from inference, check dates and scope, and identify missing or conflicting evidence before using a result.
Manage TradeClaw conversations and saved results
Find recent TradeClaw sessions, rename or pin important conversations, save individual assistant results, and delete research history carefully.
Continue and share a TradeClaw research session
Continue dependent research in the same TradeClaw session and create a public read-only link only after reviewing the complete conversation.
Understand TradeClaw usage, credits, and limits
Review model choices, credits used, elapsed time, conversation billing records, and the practical limits of TradeClaw research.
Find and use products in Tool Market
Browse available TradeGo AI products, understand free, per-run, and subscription pricing, open the right tool, and find its results or history.
Resolve team and product access issues
Confirm your current team, determine whether a product or record is missing, and give your team lead the details needed to help.
Manage Subscriptions, Credits, and Billing Records
Manage your monthly subscription, buy one-time credit packs, redeem promotion codes, and find invoices, receipts, and credit records.
Protect customer data and account credentials
Protect sensitive information when uploading customer data, using AI results, sharing sessions, and managing API or MCP credentials.
TradeGo AI FAQ and support
Find quick answers about using TradeGo AI and learn what information to provide when you need help with an access, tool, billing, or customer-work issue.